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Diploma of Hospitality (SIT50312)

Course summary

This program is designed to give students the practical skills and theoretical knowledge to work in hospitality supervision and management positions. These skills include basic supervision and management skills associated with quality assurance and best practice, staff organisation, industrial relations, law, marketing and accounting.

Course details

Course type

  • International

Delivery location

  • Pimlico Campus
  • Cannonvale (Whitsunday) Campus

Fee type

  • Please Enquire

Application mode

  • Express your interest

Study area

Skill area



Full fee $16175.00

Show eligibility descriptions

Full fee
The fee charged for programs where there is no Government subsidy or the participant is not eligible under the Certificate 3 Guarantee and are regarded as Fee for Service. For approved Diploma and Advanced Diploma programs payment of fees may use the VET FEE-HELP payment option.

Career prospects - more information

Successful graduates can expect to gain employment as functions/catering supervisor, bar supervisor, shift supervisor, bistro supervisor, restaurant supervisor, food and beverage supervisor, purchasing officer, concierge, account clerk, housekeeping supervisor or front office supervisor.

Successful completion of this qualification can lead to further study in the SIT60307 Advanced Diploma of Hospitality or a range of SIT07 Advanced Diploma or Vocational Graduate Certificate qualifications at other TAFE institutes. Students who satisfactorily complete this course may gain entry into undergraduate degrees other than medicine, dental surgery, physiotherapy, pharmacy and veterinary science degrees at James Cook University.


  • Business and Management


Hours of Study

Pimlico - Townsville:
Full-time: 45 weeks (39 weeks tuition plus six weeks holiday, subject to change)
January & July intake

Cannonvale - Whitsundays:
Full-time: 45 weeks (39 weeks tuition plus six weeks holiday, subject to change)
January & July intake

Entry requirements

For student whose first language is not English, the required minimum English language level is IELTS 5.5 with no individual score less than 5.0, or equivalent English language assessment.

International students must have completed a minimum of 12 years of schooling with above average grades.
Non-school leavers are selected according to eligibility and merit, work experience and previous study.  A personal interview will be arranged.

Students must be 18 years of age.

Credit and Recognition of Prior Learning:
Students can have their current skills and competencies recognised through Recognition of Prior Learning (RPL), Recognition of Current Competence (RCC) or Credit Transfer. These skills and credits may exempt you from studying modules/subjects if you apply for exemption before you start your course. You must provide evidence to support your competency and there is a cost for RPL and RCC.  You will be interviewed by a content specialist who can assist you.

Enquire if you think you qualify. Please be aware that if RPL is granted and this shortens your course duration, it may affect your student visa conditions.


Delivery Method

Pimlico - Townsville:

Cannonvale - Whitsundays:

Teaching methods combine face-to-face delivery, self-study and work experience. The Barrier Reef Institute has a campus-based restaurant and café to complete the work experience component in.

Teaching methods may include lectures, practical sessions, observations and workplace simulation. Your assessment may include exams, assignments, projects, written assessments and student presentations. You must successfully complete all modules/subjects to obtain this qualification and all assessments are an essential part of your learning and development.

Resources required

Students will have access to library resources, computers and the internet. Students will need to purchase stationery items such as paper, pens and a USB drive, as well as textbooks.

Students must purchase a uniform and equipment.

Navy polo shirt, white long-sleeved shirt, black trousers or knee-length black skirt, black tie, full-length black apron and enclosed leather-upper shoes.

Waiters’ friend.

Unit code Unit name Unit type
SITXCCS002A Provide quality customer service Core
SITXCCS003A Manage quality customer service Core
SITXCOM001A Work with colleagues and customers Core
SITXCOM002A Work in a socially diverse environment Core
SITXCOM003A Deal with conflict situations Core
SITXFIN003A Interpret financial information Core
SITXFIN004A Manage finances within a budget Core
SITXFIN005A Prepare and monitor budgets Core
SITXGLC001A Develop and update legal knowledge required for business compliance Core
SITXHRM001A Coach others in job skills Core
SITXHRM003A Roster staff Core
SITXHRM005A Lead and manage people Core
SITXHRM007A Manage workplace diversity Core
SITXINV001A Receive and store stock Core
SITXINV002A Control and order stock Core
SITXMGT001A Monitor work operations Core
SITXMGT002A Develop and implement operational plans Core
SITXMGT006A Establish and conduct business relationships Core
SITXOHS002A Follow workplace hygiene procedures Core
SITXOHS005A Establish and maintain an OHS system Core
SITXOHS001B Follow health, safety and security procedures Core
SITXOHS004B Implement and monitor workplace health, safety and security practices Core
SITXFIN001A Process financial transactions Elective
SITXHRM002A Recruit, select and induct staff Elective
SITXEVT001B Develop and update event industry knowledge Elective
SITXCOM004A Communicate on the telephone Elective
SITXADM001A Perform office procedures Elective
SITTTSL010B Control reservations or operations using a computerised system Elective
SITTTSL007B Receive and process reservations Elective
SITHGAM006A Provide responsible gambling services Elective
SITHFAB012B Prepare and serve espresso coffee Elective
SITHFAB011A Develop and update food and beverage knowledge Elective
SITHFAB009A Provide responsible service of alcohol Elective
SITHFAB003A Serve food and beverage to customers Elective
SITHFAB002C Operate a bar Elective
SITHFAB001C Clean and tidy bar areas Elective
SITHACS001B Provide accommodation reception services Elective
HLTFA301B Apply first aid Elective
BSBMKG402B Analyse consumer behaviour for specific markets Core
BSBITU402A Develop and use complex spreadsheets Core
BSBITU302B Create electronic presentations Core
BSBITU301A Create and use databases Core
BSBITS401A Maintain business technology Core
BSBINN201A Contribute to workplace innovation Core
BSBFIA401A Prepare financial reports Core
BSBFIA304A Maintain a general ledger Core
BSBFIA303A Process accounts payable and receivable Core
BSBDIV301A Work effectively with diversity Core
BSBCMM401A Make a presentation Core
BS504B Management principles Core
BS503B Marketing principles Core
BS502B Business information analysis Core
BS401B Introduction to management Core

There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.

Enrolment instruction

You must successfully complete 22 units: Twenty-one (21) core units/subjects plus one (1) elective unit.

Application forms are available from our online international student guide or by contacting our international business office.


Barrier Reef

Phone: 1300 1300 84
Phone (international): +61 (07) 4750 5211