Access keys and skip links

Home > Find a course > Certificate III in Business Administration

Certificate III in Business Administration (BSB30412)

Course summary

Would you like to gain the skills necessary to work in an office environment and expand your job opportunities in the corporate world?  Whether you are a recent school leaver, have been out of the workforce for some time or are looking to change career paths, the Certificate III in Business Administration will provide you with the basic and intermediate skills associated with working in an office environment.

The Certificate III in Business Administration is a full-time program, providing a well-rounded balance of skills that will assist you in becoming an invaluable team member to a wide range of business organisations.  Familiarise yourself with introductory level office administration tasks using relevant Microsoft Office software to create a range of business and desktop published documents, worksheets and spreadsheets.  Learn to create your own electronic presentations and graduate with the ability to plan and allocate tasks to get the most out of any work environment.

There is also the opportunity to further your studies with any of our business programs including accounting, information technology, graphic design, medical administration, business and justice.

Course details

Course type

  • Domestic

Delivery location

  • Southport Campus

Fee type

  • Certificate 3 Guarantee
  • Fee for Service

Application mode

  • Enrol now

Study area

Skill area

OutcomeCertificate III


Cost Information

Certificate 3 Guarantee Funding
Certificate 3 Guarantee is State Government funding for eligible people who do not already hold, or are not currently enrolled in, a post-school certificate III or higher level qualification, such as a Certificate III, Certificate IV, Diploma, Advanced Diploma or University level qualification, but with the exception of some Foundation skills courses (i.e. literacy and numeracy based courses). A qualification attained overseas only prevents eligibility if it is one recognised by an industry or professional body as meeting Australian or Queensland registration or licensing requirements for a specific occupation. To meet the eligibility criteria, you must also be aged 15 years of age or above, no longer at school, and be either an Australian citizen or permanent resident, or a New Zealand citizen, and permanently residing in Queensland.  Although this funding is predominantly available to fund study in Certificate III courses, it is not actually available for all Certificate III courses, as it has been allocated by the Government for use to target areas in which there is more of an industry need for skilled workers. For details of funding programs available for lower and higher level courses, please contact GCIT on (07) 5581 8300.

If you are not eligible for a concession but are eligible for Certificate 3 Guarantee funding you will need to pay a contribution (Student Contribution Fee and Tuition Fee) towards your training.  Concessions are only available for those who hold an eligible Health Care Concession Card or Pensioner Concession Card, partners or dependants of those who hold such a card and are named on that person’s card, and those of Aboriginal or Torres Strait Islander descent.

If you are eligible for a concession and for Certificate 3 Guarantee funding you will still need to pay an amount towards your training, but this amount will be charged at a concessional rate.  Concessions are available to holders of a Health Care Concession Card or Pensioner Concession Card, partners or dependants of those who hold such a card and are named on that person’s card, and those of Aboriginal or Torres Strait Islander descent.

For more information visit 

Fee For Service
The fee charged for a program if a student is not eligible for any Government funding or does not wish to utilise Government funding.  For more information visit

Career prospects - more information

Whether you see yourself sitting behind the reception desk in a corporate office, or enjoying the challenge of working behind the scenes as a Personal Assistant, this program will help get you there. 

You will also be able to work as an:

  • Administrative Assistant
  • Clerical Officer
  • Data Entry person
  • Receptionist


Areas of study include:

  • Keyboarding speed and accuracy development
  • Business technology
  • Information handling
  • Communication, including designing and producing of business documents
  • Microsoft Office programs, including spreadsheeting, word processing, desktop publishing and electronic presentations
  • Customer service
  • Conduct research using the internet
  • Workplace health and safety.

Entry requirements

No prior office knowledge is required to enter this course; however, you should have completed Year 10 in an Australian Secondary School system or equivalent, with a sound achievement in an English subject.  Basic computing skills are an advantage.  Mature age students (over 18 years of age) are most welcome.

This course contains government funding for eligible students.  See 'Cost Information' field above for clarification on funding eligibility.

Delivery Method

Certificate III in Business Administration is an interactive, activity based course held at Southport Campus in a teacher supported environment.

Resources required

  • All texts are online. 
  • A USB memory stick (minimum 4GB) and a set of ear phones will be required.
  • Material lists and timetables will be available at Orientation.
  • Students are encouraged to bring their own laptop or portable device to class with the minimum technical specifications as follows:
    • Tablet Device running iOS Android OS
    • Web browser

Unit code Unit name Unit type
FNSACC303A Perform financial calculations Elective
BSBWRT301A Write simple documents Elective
BSBWOR301B Organise personal work priorities and development Elective
BSBITU309A Produce desktop published documents Elective
BSBITU304A Produce spreadsheets Elective
BSBITU303A Design and produce text documents Elective
BSBITU302B Create electronic presentations Elective
BSBCUS301B Deliver and monitor a service to customers Elective
BSBIND201A Work effectively in a business environment Elective
BSBITU306A Design and produce business documents Elective
BSBADM307B Organise schedules Elective
BSBWHS201A Contribute to health and safety of self and others Core
BSBITU307A Develop keyboarding speed and accuracy Core

There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.

Enrolment instruction

Information is correct at the time of publication; however, Institute policies, fees and details are subject to change without notice. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements.

Gold Coast

Phone: 07 5581 8300
Phone (international): +61 (7) 5581 8398