Access keys | Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to footer |
Problems viewing this site
Home > Courses > Find a course > > Certificate IV in Community Services Work
TAFE Queensland
Central Queensland Institute of TAFE

Certificate IV in Community Services Work (CHC40708)

Course summary

This program will provide the knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others.

Entry requirements

Sound English and Numeracy skills to complete short answer, written assessments, report writing to industry standards and arithmetic is required. It is recommended that students do voluntary work during the program if they are not an existing worker. To do this they will be required to hold a working with Children and Young People Blue Card check.

CRICOS provider Code 02003C

Application mode Please Enquire

Faculty Humanities

Study area Community Services and Sports

Skill area Human Welfare Studies and Services

Career Community Worker  

Career prospects

Possible occupational outcomes include: Case Worker, Community Services Worker, Domestic Violence Worker, Family Support Worker, Early Intervention Homelessness Worker.

More details

View this course at the Central Queensland Institute of TAFE site

Core units
Unit code Unit name Unit type
CHCCD412A Work within a community development framework Core
CHCCHILD401A Identify and respond to children and young people at risk Core
CHCCOM403A Use targeted communication skills to build relationships Core
CHCCS400A Work within a relevant legal and ethical framework Core
CHCCS411A Work effectively in the community sector Core
CHCCS412D Deliver and develop client services Core
CHCCS422A Respond holistically to client issues and refer appropriately Core
CHCORG405C Maintain an effective work environment Core
HLTHIR403B Work effectively with culturally diverse clients and co-workers Core
HLTOHS300A Contribute to OHS processes Core
CHCAD401D Advocate for clients Elective
CHCADMIN305D Work within the administration protocols of the organisation Elective
CHCCD307C Support community resources Elective
CHCCM401D Undertake case management Elective
CHCCS401B Facilitate responsible behaviour Elective
CHCNET301D Participate in networks Elective
CHCYTH407D Respond to critical situations Elective

There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information'.

More course information links

Enrolment Instruction

The Institute is currently accepting enrolments for this course.

Please download and complete the New Student Personal Details form or the Continuing Student Personal Details form here.  Please take your completed forms to one of our campuses to enrol by cash, cheque or eftpos payment.

For credit card payments, fax your completed forms to 07 4920 2384 or scan and email your forms to cqtafe.info@tafe.qld.edu.au. A Customer Contact Centre Consultant will contact you to finalise your enrolment.

If you have any queries, please contact the Customer Contact Centre on 1300 CQ TAFE (1300 278 233).

Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at: http://www.cq.tafe.qld.gov.au/students-online-services/index.html

Customer Contact Centre
Phone: 1300 CQTAFE(1300 278 233)
Email: CQTAFE.INFO@tafe.qld.edu.au

Central Queensland Institute of TAFE
http://www.cq.tafe.qld.gov.au

Phone: 1300 27 8233
Phone (international): +61 (07) 4920 2240